Up to £25 per hour + Umbrella
13 days ago
A 6 Month+ opportunity for a Telecoms Engineer has arisen with the local authorities in Berkshire. The client is looking for an immediate start, with the possibility of an extension. The candidate must be local to Newbury or be able to travel regularly, they will need to be office based some of the time.
To provide assistance to the Network Manager in the running of the Council's Telecoms service.
Main Duties and Responsibilities
The Telecommunications Service within West Berkshire Council manage an Openscape Voice (VOIP) telecommunications network supporting 2,000 users across 8 sites. The department also manages an Openscape Unified Communications voice server, contact centre telephony, voicemail, call logging and WBC's mobile telephony estate. In addition the Service delivers a large and varied programme of telecoms related projects to a variety of customers within West Berkshire Council.
We are seeking a highly motivated, technically competent and well organised individual to assist in the running of the Telecoms Service. The post is a full time (37 hours per week) fixed term role based in our Market Street office.
Preferable requirements are an working knowledge of Openscape Voice systems & software, Procenter and IP technology. You will have an excellent customer service attitude, a flexible approach and a willingness to learn and acquire new skills and to help develop new, more efficient processes and procedures.
You should be inquisitive, and preferably knowledgeable of installing and supporting a unified communications system would be a distinct advantage to make "an Openscape Unified Communications". You should be well organised and able to work on your own initiative, sometimes under pressure, whilst retaining a good sense of humour!
Skills and abilities
- Broad knowledge of telephony, including softphones
- Good understanding of the latest telephony technologies
- Experience of delivering end user support and guidance
- Good customer service and communication skills
- Ability to use Outlook, and a web browser to access information
- Basic ability to use Microsoft Office (Word, Excel, PowerPoint etc.)
Rate of Pay
£25 per hour (Umbrella)
There could be flexibility in the rate for the right candidate.
To apply please send your CV or email for more information.
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