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Telecare And Homesafety Officer

  • Location

    Southsea, Hampshire

  • Sector:

    Housing Benefits & Planning

  • Job type:


  • Salary:

    £12.85 - £13.49 per hour

  • Job ref:


  • Published:

    6 months ago

  • Duration:

    3 Months

  • Start date:


  • Expiry date:


We have an exciting opportunity for a Telecare And Homesafety Officer to join our clients offices based in Southsea on a temporary contract basis for 3 months with the possibility of an extension.

As the Telecare And Homesafety Officer, your main duties will include:

  • To assess the needs of vulnerable adults within their own home for the provision of specialised telecare and telehealth equipment.
  • To install telecare equipment following your completion of the assessment of the client's needs.
  • Have an understanding of how assistive technology can help households live independently in their own home and assist with hospital discharge.
  • To signpost to other departments within PCC when necessary.
  • Responding to any immediate or planned maintenance as required and to decommissioning and retrieval of Telecare equipment as required.
  • Installing specialist equipment to enable person to reside within their home where they have hearing or sight impediments.
  • To undertake home safety inspection to help prevent accidents in the home.

To be successful for this Telecare And Homesafety Officer post you will need to have:

  • The successful candidate will be able to demonstrate the interpersonal skills and empathy required to work with a wide range of vulnerable people in a variety of circumstances.
  • Extensive DIY skills including the use of drills and fixings
  • Willingness to work unsocial hours when necessary
  • Have the organisational skills to manage multiple workloads and limited resources.
  • Have excellent people skills with the ability to resolve conflict, but have a sympathetic, friendly and empathetic manner to be able to understand the situations of our customers.
  • Have knowledge of Microsoft packages, including emails and databases (we currently use IDOX). The role does require some basic administration work on a computer and telephone and working within an office environment.
  • The ability to learn quickly and to understand and work with new concepts
  • A van is provided by Portsmouth City Council to allow you to undertake this role - you will need a full clean driving licence

Start Date-


Working Hours-

37 hours per week

Monday - Friday

Pay Rate-

£12.85 p/h

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