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Senior Operations Manager

  • Location

    Badminton, Somerset

  • Sector:


  • Job type:


  • Salary:

    £22.63 - £23.76 per hour

  • Job ref:


  • Published:

    6 months ago

  • Duration:

    3 Months

  • Start date:


  • Expiry date:


We have an exciting opportunity for a Senior Operations Manager to join our clients offices based in Badminton on a temporary contract basis for 3 months with the possibility of an extension.

As the Senior Operations Manager, your main duties will include:

  • Create and maintain a highly competent and participative work environment through active leadership.
  • Promote professional standards by developing outcome-focused teams that understand their contribution to the service and wider Council success.
  • Provide expert, timely, accurate and customer-focused advice and guidance to managers in the specialist area.
  • Ensure the delivery of high quality, value for money and consistent services to customers in line with agreed service standards.
  • Contribute to strategic decision-making as a member of a senior management team.
  • Deliver the necessary information and reports to meet legislation, regulations and codes of practice.
  • Ensure the ongoing delivery of high quality and consistent services, identify achievements against plans and targets and ensure these meet relevant statutory requirements.
  • Set targets and monitor performance to ensure training needs are identified and addressed and work is delivered on schedule, so the service area is effective.
  • Provide or facilitate training and/or information sessions to departments and partner organisations to enhance their understanding of a relevant area of expertise or specialism.

To be successful for this Senior Operations Manager you will need to have:

  • A positive ethos and a creative thinker; able to create a culture of innovation and continual improvement.

  • Customer focused approach
  • Excellent interpersonal skills to establish a positive relationship with a wide variety of stakeholders.
  • Excellent leadership skills and evidence of using these to inspire, motivate and develop teams to high levels of performance.
  • Experience in change management, project management and business analysis.
  • Experience of designing and managing resources to meet organisational requirements
  • Experience of managing a catering, cleaning or hospitality service.
  • Proven commercial experience of designing, pricing, marketing and selling services.
  • Proven sales and negotiating skills and experience in bid management.
  • Proven successful track record of managing, organising and coordinating services, ensuring the delivery of strategic objectives.
  • Qualified to degree level (or equivalent) plus a relevant professional qualification, or have professional experience at an equivalent level.
  • Strong written and verbal communication skills and confidence in presenting to customers

Start Date-


Working Hours-

37 hours per week

Monday - Friday

Pay Rate-


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