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Senior Communications Officer

  • Location

    Shefford, Bedfordshire

  • Sector:


  • Job type:


  • Salary:

    £16.33 - £17.15 per hour

  • Job ref:


  • Published:

    5 months ago

  • Duration:


  • Start date:


  • Expiry date:


Our client is seeking a Senior Communications Officer on the initial 3 month contract with the possibility of an extension.

Working Hours-

37 hours per week

Monday - Friday

Pay Rate-

£16.33 p/h

Job Purpose-

To help make Central Bedfordshire a great place to live and work through effective use of a range of communications which enhance customer experience, dialogue and understanding between the organisation and its key stakeholders

Duties and Responsibilities-

- To lead a small team of Communication Officers within the service, giving direction, challenge and support to them so that they are able to perform effectively, efficiently and consistently to high professional standards.

- To act as specialist/expert on all aspects of communications, ensuring that appropriate professional advice is given to Members, managers and employees.

- To deliver excellent customer service.

- To develop and maintain constructive and productive relationships with key customers (external and internal).

- To deploy staff to meet business requirements and to monitor and manage performance appropriately.

- To support and motivate staff through change.

- To ensure adherence to all HR policies and procedures.

- To ensure that corporate policies and processes are known and acted upon by all employees.

- To promote equality and inclusion across all service provision and in employment practices, through best practice, personal example and appropriate policy initiatives.

- To ensure that the Council is able to demonstrate compliance with its statutory obligations, including meeting health and safety legislation.

- To exemplify through personal behaviour the Council's values and appropriately challenge behaviour in others that does not reflect those values

Skills and Experience-

- Educated to degree level or equivalent in a relevant subject.

- Evidence of continuous professional development.

- Experience of working at a senior level in a local government or large complex organisation on communications to support the organisations' goals.

- Demonstrable experience of developing and implementing successful and innovative strategies/ plans/ initiatives in relation to communications and media relations.

- Experience in providing strategic advice on messaging and channel methodology and implementation based on audience insight and channel effectiveness.

- Experience of designing, delivering and evaluating complex multi media marketing campaigns which get messages across and reinforce the organisational brand.

- Experience of acting as an advisor to Members, Managers and officers on communication issues.

- Demonstrable experience of developing and leading successful communication strategies and plans.

- Comprehensive experience of handling high profile, complex and/or sensitive media issues.

- Experience of initiating proactive media relations as part of wider communication campaigns.

- Extensive editorial experience with proven track record of managing editorial, production and distribution of communications.

- Experience in managing, motivating and developing a small team and ensuring performance goals are met and exceeded.

- Experience of building and maintaining relationships with Members, officers and other key stakeholders.

- Experience of delivering high standard, customer focused services through others.

- Demonstrable knowledge of the issues facing local government and the Council, political and officer structures.

- Ability to influence key decision makers.

- A clear understanding of the strengths and weaknesses of different channels and their relative roles in a communication campaign.

- Ability to translate creative ideas into practical and effective communications that take account of audience needs.

- Demonstrable experience of using customer insight and market segmentation to inform decisions on communication activities.

- Ability to research and interpret complex information and translate this into concise, clear and persuasive copy.

- Demonstrable news sense, including an appreciation of how local and national media operations work and sensitivity to their needs and preferences for local authority press office services.

- Ability to lead by example and to provide direction and motivation for individuals, teams and partners.

- Ability to effectively manage performance to improve outcomes.

- Ability to think strategically and apply analytical reasoning to complex problems.

- Ability to deliver ambitious objectives through effective planning, prioritisation and the efficient use of resources.

- A thorough understanding of customer care principles, systems and methods.

- Highly developed oral, written and presentation skills.

- Strong negotiation and influencing skills.

- Unquestionable honesty, integrity and probity.

- Resilience whilst under pressure

DBS Required

BPSS Required

121 Jobs is acting as an Employment Business in relation to this vacancy.