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Revenues Officer

  • Location

    Rugby, Warwickshire

  • Sector:


  • Job type:


  • Salary:

    £12.35 - £15 per hour + Paye / Umbrella

  • Job ref:


  • Published:

    7 months ago

  • Duration:

    6 Months +

  • Start date:


  • Expiry date:


We have an exciting opportunity for a Revenues Officer to join our busy offices based in Rugby on a temporary basis for 6 months with the possibility of an extension. We are looking for someone to start ASAP, working 37 hours per week, at £12.35 p/h PAYE.

As the Revenues Officer, your main duties will include:

  • Responsibility for deciding the most appropriate enforcement remedy to recover monies due to the Council.
  • To negotiate, agree and set up payment arrangements taking account of the policies and procedures laid down by management.
  • Liaise with the Council's Bailiff.
  • Attend the Magistrates Court in a support capacity, prepare cases for court officers and interview court attendees.
  • Give advice to customers with regards to their account.
  • Deal with personal, telephone and written enquiries from customers and their representatives and make arrangements and conduct interviews as required.
  • Ensure that all amendments to liability and reliefs are completed accurately.
  • To verify the correctness of the information regarding liability, discounts and exemptions prior to input on the on-line system.
  • To input changes in liability of properties on to the on-line system
  • To classify and ensure correct charges are levied on empty properties.
  • Set up Direct Debits on Council Tax and NDR payers accounts as appropriate.
  • Give advice to the customer with regards to their liability.
  • Deal with personal, telephone and written enquiries from customers and their representatives.
  • Creation of Sundry Income invoices.

To be successful for this Revenues Officer post you will need to have:

  • Experience of CIVICA Open Revenues
  • Have a working knowledge of Council Tax and NDR legislation and basic knowledge of Housing Benefit, Council Tax Benefit, Housing Benefit Overpayment Sundry Income.
  • IRRV Technician
  • Previous experience of working within a revenues environment for at least two years.

121 Jobs is acting as an Employment Business in relation to this vacancy.