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Project Officer

  • Location


  • Sector:

    Admin & Clerical

  • Job type:


  • Salary:

    £15.97 - £18.64 per hour

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:

    5 months +

  • Start date:


  • Expiry date:


We have an exciting opportunity for a Project Officer to join our busy offices based in Guildford on a temporary basis for 5 months with the possibility of an extension. We are looking for someone to start ASAP, working 37 hours per week, at £15.97 - £18.64 p/h.

As the Project Officer, your main duties will include:

  • Deal with enquiries from residents of Guildford and Waverley seeking to take up services offered by the Home Improvement Agency.
  • To provide a client led technical service for elderly disabled and vulnerable clients seeking to access the Home Improvement Agency.
  • To provide advice on the eligibility criteria for funding works to privately owned and tenanted homes.
  • Maintain suitable financial and client records and ensure all payments are made for Handyperson service.
  • Conduct financial means testing of grant applicants.
  • Liaise with clients, the Handyperson contractors, care and repair staff and partners to ensure all open cases are progressed to a satisfactory conclusion.
  • Order equipment for use by the Handyperson Service and the Home Improvement Agency.
  • To deliver allocated casework services to meet the needs of clients from initial clarification of options open to the clients through to the completion of any resulting work to include financial, building and ancillary matters.
  • ⦁ To visit clients in their homes to discuss their housing needs and ways of meeting those needs, including identifying other areas of help available to the client (e.g. rehousing).
  • ⦁ To undertake energy audits to improve comfort levels and reduce energy bills.
  • ⦁ To liaise with the surveyors to arrange surveys to be carried out and scheduled specifications (plans) if required to be prepared where substantial works of repair/improvement or adaptation are needed requiring the delivery of the agency's technical service.
  • To advise clients of the financial help available for works including Council grants or loans, Warmfront and other energy efficiency grants, grants from charitable trusts, loans and equity release or similar schemes.
  • To identify sources of other financial help that may be available by providing accurate advice on welfare benefits and effectively encourage clients to obtain the help to which they are entitled, including the referral or sign posting of clients to other statutory or voluntary organisations for help with the completion of applications for Welfare Benefits in accordance with clients' wishes.
  • To administer Council grant schemes and be aware of Council procurement and payment protocols.
  • To identify other areas of assistance such as other ancillary services offered by the Agency, Occupational Therapist assessments for aids and adaptations, home care/support and to refer/signpost clients to colleagues delivering Ancillary Services and other Statutory and Voluntary organisations in accordance with the clients wishes.
  • To assist clients to access funding for necessary works by making applications for the possible sources of funding identified.
  • To assist with the smooth running of the agency by following office procedures and maintaining accurate manual and computer records on all allocated cases, ensuring that files are up to date and easily understandable by other members of staff.
  • To help develop and maintain a case review system by which action required can be brought to the attention of the team and ensure efficient progression of each case.
  • To make applications, organise and deliver projects that support the overall aims of the agency i.e. extended handyperson, energy efficiency projects.
  • To liaise with the occupational therapists, surveyors and administration staff as each case proceeds, maintaining regular contact with clients ensuring adequate advice and support is given to clients at each and every stage and that their best interests are served at all times.
  • To establish and maintain a good working relationship with relevant Local Authority Officers, Social Services staff, Occupational Therapists, contractors or any other body who may be working with the client, liaising with all other parties to progress each case effectively.
  • To have awareness of the role of other agency staff and to participate as a full member of the agency team to ensure the satisfaction of clients with the service provided.
  • To keep up to date with new legislation and practices in the relevant fields of work e.g. through attendance at training courses.

To be successful for this Project Officer post you will need to have:

  • Understanding and appreciation of the needs of older, disabled and vulnerable individuals and households.
  • Knowledge of Home Improvement Agency services.
  • A professional or vocational qualifications in a welfare or care related field.

121 Jobs is acting as an Employment Business in relation to this vacancy.