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Local Taxation Officer

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  • Job type:


  • Salary:

    £12.69 - £15.80 per hour + (PAYE or Umbrella Company)

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  • Published:

    about 1 month ago

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  • Expiry date:


A 8 Month+ opportunity has arisen for a Local Taxation Officer within the local authorities in Nuneaton..

Job Purpose

To deal with the effective processing of billing and collection with regard to Council Tax and Non-Domestic Rates.

Key Duties

  • To be responsible for comprehensive administration support to officers as directed by the line manger including word processing of reports and letters and minute taking
  • To be responsible for the opening of the daily post, processing of cheques and monies, and monitoring of letters as part of KPI returns.
  • Assist in the stock condition collection process and ensure compliance with best practise
  • To assist in the inputting and verification of all asset data following stock condition surveys and following completions of work undertaken by the department
  • To be responsible for the maintenance and management of the Document Imaging System, including Housing Contracts file management, preparation of paperwork for scanning, data capture and storage in accordance with Data Protection and Access to Information legislation
  • To produce monthly performance monitoring data reports and work to ensure that the performance target is met including proactively gaining customer satisfaction by various avenues e.g. conducting telephone surveys

Main Activities

  • Be committed to the Council's Vision and carry out work within the spirit and intention of its core values.
  • An understanding and awareness of the concept of "Making Every Contact Count" (MECC), attending training where necessary.
  • Ensure the delivery of service standards, quality, and performance targets in accordance with the Council's Corporate Plan, the Service Unit Service Development Plan and agreed personal objectives
  • Contribute to the development of a creative and open work culture and environment where employees feel supported, involved and consulted.
  • Ensure adherence to health and safety policies and practices incorporated in the Borough Council's "Health and Safety Policy Statement and Manual" and other legislative requirements.
  • Ensure that the Council's equal opportunities policies, practices and action plans are fully complied with, and be personally accountable for carrying out the duties and responsibilities of the post in accordance with these.

Person Specification

  • Recent and relevant experience of working in a Local Taxation or Debt Collection environment
  • Recent and relevant experience of working in an office environment with computer and manual records
  • Knowledge of Local Taxation and/or a large-scale billing computer system.
  • Knowledge of Local Taxation legislation
  • Competent with Microsoft Office Packages, particularly Word and Excel and Inputting and processing data within these programmes.
  • Knowledge of billing systems

Rate of pay

PAYE: £12.69

Umbrella: £15.80

Hours of work are 09:00am-5:00pm, Monday to Friday.

To apply please send your CV or email for more information.

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