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Housing Options Officer

  • Location

    Atherstone, Warwickshire

  • Sector:

    Housing Benefits & Planning

  • Job type:

    Contracts

  • Salary:

    £12.37 - £12.99 per annum

  • Job ref:

    5107522_1565612308

  • Published:

    8 days ago

  • Duration:

    1 Month

  • Start date:

    19-08-2019

  • Expiry date:

    11-09-2019

We have an exciting opportunity for an Housing Options Officer to join our clients offices based in Warwickshire on a temporary contract basis for 1 month with the possibility of an extension.

As the Housing Options Officer, your main duties will include:

  • To ensure that good quality information about housing options is readily available for customers and to personally convey that information to customers who contact the Council for housing advice.
  • Help to promote the housing options service to encourage applicants in housing need to use the service and therefore enable the Council to provide assistance through early intervention.
  • To implement a wide range of housing options. This will include supporting applicants to access options (for example access to prevention funds, debt advice services and support services, private sector leasing schemes, Local Authority Mortgage Scheme, supported housing) as well implementing those that will assist them to find alternative housing (for example mutual exchange register, housing register, rent guarantee scheme).
  • Administrate the Council's mutual exchange list service as part of providing options for applicants.
  • To undertake the initial assessment of the circumstances of homeless applicants and decide whether the Prevention or Relief Duty is owed to them.
  • If the Present or Relief duty is owed to undertake a needs assessment of the homeless household, to provide a Personal Housing Plan for the applicant and keep both under review through close case management. Action will be required to take reasonable steps to assist the applicant to sustain their current accommodation or ensure that they are not homeless.

To be successful for this Housing Options Officer post you will need to have:

  • A sound knowledge of legislation, current national housing policy issues and good practice as it relates to social housing allocations and tenancies.
  • A working knowledge of homeless legislation.
  • Ability to make decisions in accordance with homelessness legislation, convey it to an applicant and offer appropriate advice and support to ensure they are not homeless.
  • Experience of assessing customers circumstances for access to services.
  • A working knowledge of welfare benefits and good practice in debt advice.
  • A working knowledge of homeless legislation.

  • Ability to make decisions in accordance with homelessness legislation, convey it to an applicant and offer appropriate advice and support to ensure they are not homeless.
  • Excellent communication skills both written and oral with an ability to present information clearly in a way that promotes understanding. This will include experience of interviewing and negotiating.
  • Experience of assessing customers circumstances for access to services.
  • You will also require 2 Years written referencing(all gaps verified).

121 Jobs is acting as an Employment Business in relation to this vacancy.