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Housing Allocations Assistant

  • Location


  • Sector:

    Admin & Clerical

  • Job type:


  • Salary:

    £10.01 - £12.46 per hour + (PAYE or Umbrella Company)

  • Job ref:


  • Published:

    21 days ago

  • Start date:


  • Expiry date:


A 2 month+ opportunity for a Housing Allocations Assistant has arisen within the local authorities in West Berkshire.

Job Purpose

  • To provide an admin support function to ensure the smooth operation of the Housing service.
  • To assist the Housing Allocations team managing applications to the Housing Register and with the letting of affordable homes within the area.
  • To input housing register applications on the housing ICT system and Identify applicants for referral to the Homelessness Prevention & Relief Officers for further assistance.
  • To handle a range of telephone and general enquiries from both internal and external customers and contacts, including housing register applicants.

Main Duties and Responsibilities

  • To be responsible for maintaining data for mandatory statutory returns.
  • Promote equality as an integral part of the role, treating everyone with fairness and dignity
  • Comply with WBC health and safety policies, procedures and rules, taking reasonable care of self and others.
  • Adhere to the standards set out in the WBC competency framework.

Skills and Experience

  • 2 years administration/customer focused experience
  • Experience in an office admin environment
  • Ability to use Outlook, and a web browser to access information
  • Basic ability to use Microsoft Office (Word, Excel, PowerPoint etc)
  • Good verbal and written communication skills

Working Hours:

Monday - Friday

08:50- 17:00

(Some home working)

Rate of Pay:

PAYE: £10.01

Umbrella Company: £12.46

(Some flexibility in rate for the right candidate)

To apply please send your CV or email for more information.

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