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Digital Communications Officer

  • Location

    West End, London

  • Sector:


  • Job type:


  • Salary:

    £15.45 - £16.45 per hour

  • Job ref:


  • Published:

    8 months ago

  • Duration:

    3 Months

  • Start date:


  • Expiry date:


We have an exciting opportunity for a Digital Communications Officer to join our client's offices based in Kensington on a temporary contract basis for 3 months with the possibility of an extension.

As the Digital Communications Officer, your main duties will include:

  • Create engaging, accessible, accurate and appropriate content for the council's corporate social media accounts (e.g. Twitter, Facebook, NextDoor) and publish it in a timely and effective manner, to include text, video, imagery, animations and infographics
  • Ensure social media queries and comments are replied to in an appropriate and timely manner, according to processes agreed with the Digital Communications Manager
  • Work with and support any Media and Communications Officers assigned to digital work
  • Liaise with the media relations team in a timely manner to alert them to any issues on social media which might attract media attention, and supports reactive media activity on social media
  • Advise council services with social media activity on how to create engaging, appropriate and timely content and how to respond to queries and comments
  • Raise any concerns about social media activity by council services with the Digital Communications Manager
  • Evaluate the council's social media activity using tools, processes and metrics agreed with the Digital Communications Manager
  • Draft content for the council website as directed by the Digital Communications Manager
  • Advise members of the communications team on writing for the web

To be successful for this Digital Communications Officer post you will need to have:

  • Two years' social media experience including Twitter, Facebook and Instagram
  • Social media evaluation
  • Social media scheduling tools e.g. Hootsuite
  • Excellent written English
  • Writing for the web
  • Photography skills
  • Creating video for social media
  • Creating an animation for social media
  • Creating infographics
  • Crisis management
  • Using NextDoor
  • Knowledge of the borough
  • Working in the public sector (local or central government, social housing, state education, NHS, emergency services)

Start Date: ASAP

Working Hours: 37 Hours per week, Monday - Friday.

Pay Rate: £15.45 p/h PAYE

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