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Digital Communications Officer

  • Location

    West End, London

  • Sector:


  • Job type:


  • Salary:

    Up to £15.45 per hour

  • Job ref:


  • Published:

    8 months ago

  • Duration:

    3 Months

  • Start date:


  • Expiry date:


Our client is seeking a Digital Communications Officer on an initial 3 Month contract with the possibility of an extension.

Working Hours and Pay Rate:

Monday - Friday. 09:00 - 17:00. At a pay rate of £15.45 Per Hour PAYE

Job Purpose:

To create and publish high-quality social media content across the council's corporate channels in support of communications campaigns and other council activity and objectives. To advise and support other members of the communications team, and other council officers using social media in the course of their work, on creating and publishing high-quality content.

Main Duties and Responsibilities:

  • Create engaging, accessible, accurate and appropriate content for the council's corporate social media accounts (e.g. Twitter, Facebook, NextDoor) and publish it in a timely and effective manner, to include text, video, imagery, animations and infographics
  • Ensure social media queries and comments are replied to in an appropriate and timely manner, according to processes agreed with the Digital Communications Manager
  • Work with and support any Media and Communications Officers assigned to digital work
  • Liaise with the media relations team in a timely manner to alert them to any issues on social media which might attract media attention, and supports reactive media activity on social media
  • Advise council services with social media activity on how to create engaging, appropriate and timely content and how to respond to queries and comments
  • Raise any concerns about social media activity by council services with the Digital Communications Manager

Skills and Experience:

  • Two years' social media experience including Twitter, Facebook and Instagram
  • Social media evaluation
  • Social media scheduling tools e.g. Hootsuite
  • Excellent written English
  • Writing for the web
  • Photography skills
  • Creating video for social media
  • Creating an animation for social media
  • Creating infographics
  • Crisis management
  • Using NextDoor
  • Knowledge of the borough
  • Working in the public sector (local or central government, social housing, state education, NHS, emergency services)

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