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Customer Services Officer

  • Location

    Coalville, Leicestershire

  • Sector:

    Admin & Clerical

  • Job type:


  • Salary:

    Up to £8.90 per hour + PAYE

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:

    3 Months +

  • Start date:


  • Expiry date:


We have an exciting opportunity for a Customer Services Officer to join our busy offices based in Coalville on a temporary basis for 3 months with the possibility of an extension. We are looking for someone to start ASAP, working 37 hours per week, at £8.90 p/h PAYE.

As the Customer Services Officer, you will work both faces to face and over the telephone covering the full range of services the Council provides. The successful candidate will be joining a friendly and constantly busy team responding to a wide range of customer inquiries. By joining us as a Customer Service Officer, you will be working for a Council that is dedicated to continuously improving the service it provides to its customers.

The person we are looking for needs to have previous experience of working in a customer contact role and has excellent listening, verbal and written communication skills to deliver high-quality service.

The successful candidate must have the ability to build relationships and talk to people at all levels, have a strong customer focus and be highly motivated to solve the most complex of customer inquiries. We are looking for someone who goes that extra mile as well as being able to look for ways to help further improve what we do.

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