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Customer Delivery Technical Officer

  • Location

    Tadley, Hampshire

  • Sector:

    Admin & Clerical

  • Job type:

    Temporary

  • Salary:

    £9.74 - £10.23 per hour

  • Job ref:

    5107289_1565342747

  • Published:

    12 days ago

  • Duration:

    5 Months

  • Start date:

    15-08-2019

  • Expiry date:

    08-09-2019

We have an exciting opportunity for a Customer Delivery Technical Officer to join our customers offices based in Tadley on a temporary basis for 5 months with the possibility of an extension.

As the Customer Delivery Technical Officer, your main duties will include:

  • To handle a range of communications from both internal and external customers and contacts, including service requests and complaints.
  • Provide first response technical advice and support to internal and external customers.
  • Provide consistent information and advice to all of our customers and partners.
  • Support officers to carry out their duties which may involve off site visits.
  • Produce mail-outs using mail merge.
  • Assist in the development of procedures, QMS and software upgrades with new technology and equipment.

To be successful for this Customer Delivery Technical Officer post you will need to have:

  • Ability to adapt style to wide variety of people
  • Ability to organise and prepare complex workloads
  • Experience of supporting a team of professional officers
  • Experience of working in a fast-moving customer focused environment
  • 5 GCSE's grades A* to C including English and Math's or equivalent
  • A level / NVQ 3
  • NVQ in business
  • Experience of working in a fast-moving customer focused environment
  • Experience of Uniform, Flare, TLC and Land Registry Searches
  • Experience of answer telephone calls from members of the public
  • Experience of supporting a team of professional officers

Driving Licence is Required

Start Date-

15/08/2019

Working Hours-

37 hours per week

Monday - Friday

Pay Rate-

£9.74 p/h

121 Jobs is acting as an Employment Business in relation to this vacancy.