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Contact Officer

  • Location

    Stoke on Trent, Staffordshire

  • Sector:

    Social and Healthcare

  • Salary:

    £8.03 - £8.43 per hour

  • Job ref:


  • Published:

    about 1 year ago

  • Duration:

    3 Months

  • Start date:


  • Expiry date:


Our client is seeking a Contact Officer to join them in their offices based in Stoke on Trent 2-3 months with the possibility of extension.

As the Contact Officer, your main duties will include:

  • Supervise court-ordered contacts
  • Maintain necessary records as required
  • Provide advice and support to parents and to ensure that all relevant information is passed onto the child's Social worker
  • Arranging the transporting of children to the Contact Sessions, including the collection and return of children to their placement when necessary
  • Attend reviews, planning meetings etc, as necessary.
  • Supervising contact meetings and maintaining necessary records as required.
  • Provide advice and support to parents, to increase parenting skills and improve the quality of contact.
  • To provide written reports relating to contact as required. Ensuring that the contact room and activities are age appropriate and any rooms are left tidy.
  • Ensuring that all relevant information is recorded appropriately.
  • Ensuring that all relevant information is passed onto the child's social worker.

To be successful for this Contact Officer post, you will need to have:

  • Evidence of sound basic education and the ability to record information accurately and appropriately.
  • Ability to fully meet the requirements of the post and cover the geographic area required, either by possession of a valid driver's licence or access to public or other transport in line with the regulations of the Disability Discrimination Act.
  • Able to communicate effectively both orally and in writing.
  • Able to develop appropriate relationships with children and their families.
  • An understanding of assessment and child care planning processes.

The hours of the contact service are 8-8 Monday to Sunday. There will be a requirement that 2 weekends in the month where you will be required to work.

Start date: ASAP

Pay rate: £8.03 p/h

Disclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases