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Business Support Officer

  • Location

    Badminton, Somerset

  • Sector:

    Admin & Clerical

  • Job type:


  • Salary:

    £10.14 - £10.65 per hour

  • Job ref:


  • Published:

    6 months ago

  • Duration:

    3 Months

  • Start date:


  • Expiry date:


We have an exciting opportunity for an Business Support Officer to join our offices based in Badminton on a temporary contract basis for 3 months with the possibility of an extension.

As the Business Support Officer, your main duties include:

  • Provide administrative support to managers ensuring work carried out is efficient and procedures are effectively implemented.
  • Act as a main point of contact for the department and provide effective communication when dealing with enquiries and information requests.
  • Collate and maintain records and analyse information to ensure accurate statements are produced and data is retrieved from computerised systems and interpreted.
  • Research information within your area of service specialism and collate evidence for presentation in reports. This may include drafting sections of documents for use by others.
  • Interact with customers, colleagues and partners to maintain strong working relationships.
  • Communicate specific concerns, queries and issues and ensure they are accurately and promptly relayed when necessary.
  • Accurately record and also assist in the monitoring and maintaining of budgets/ financial information and resources.

To be successful for this Business Support Officer post you will need to have:

  • You will hold a minimum qualification of 3 grade C's at GCSE (or equivalent qualification) including English and Maths or you will hold equivalent relevant experience within a similar role in administration.
  • Ability to work at pace and produce error free work.
  • Experience in minute taking.
  • Experience of handling challenging calls from and to young people regarding life skills and life experiences.
  • Ability to communicate effectively to service users, professionals and partnership agencies using a variety of media i.e. email, phone, face to face etc.
  • IT knowledge and its practical application, including experience of using Microsoft Office (Outlook, Word, Excel, PowerPoint) preferably Word. Have knowledge of formatting, editing of word documents and typing reports.
  • A knowledge of relevant processes and procedures, an understanding of relevant regulations and codes of practice.
  • Excellent communication skills, using a variety of media with service users, staff, professionals and external agencies.
  • Excellent customer service dealing with general public, able to use initiative and judgement to resolve day-to-day problems.
  • You will have a clear understanding of relevant regulations and codes of practice related to children services.
  • You will have an NVQ 2 or 3 GCSE's grades C or above or equivalent qualification.

Start Date: ASAP

Working Hours: 37 Hours per week, Monday - Friday

Pay Rate: £10.14 p/h

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