£7.70 - £8.09 per hour
3 months ago
Our client is seeking a Business Service Assistant on an initial 3 month contract with the possibility of an extension.
37 Hours per week
Monday - Friday
Under the direction of the Business Services Officer and Senior Business Services Assistant to contribute to the provision of an efficient and effective administrative, clerical and financial support service to the County Property's Direct Service Organisation, and Client staff of the division and its customers.
Duties and Responsibilities:
Prepare documents and other materials to a clear brief using established formats and standard software.
Collect, collate, enhance and organise information.
Straightforward data analysis, manipulation and interpretation following clear procedure and guidance to provide information.
Operate relevant equipment, e.g. digital, specialist software, etc to enhance and process documents and information.
Provide information and services to various stakeholders, including partner authorities, the general public, business users.
Receive and respond to enquiries from and to customers, providing an effective and courteous service.
Recognise the impact of issues arising and raise unusual or complex issues to senior employees to ensure appropriate resolution.
Monitor financial records, take responsibility for cash within defined procedures.
Follow established ordering procedures to ensure sufficient resources to meet service requirements.
Communicate with service users/external contacts usually through established routine connections e.g. regular suppliers.
Skills and Experience:
Relevant work experience in the unit or comparable setting.
Working knowledge of relevant systems, equipment, processes and procedures.
IT skills including the use of standard software packages and bespoke databases where appropriate.
Appreciation of the standards of conduct and output of the role and familiarity with work priorities and those of colleagues.
Ability to communicate clearly.
Ability to plan and organise own work to produce a high level of output to quality standards.
Understanding of relevant policies and procedures and how they affect the role.
Commitment to qualities and diversity.
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