We have an exciting opportunity for a Benefits Officer to join our clients offices based in Rugby on a temporary contract basis for 3 months with the possibility of an extension.

As the Benefits Officer, your main duties will include:

The Agency Worker will be required to:
To work in accordance with Systems Thinking principles.
To work in accordance with the principles of the Benefits Team, challenging situations where the principles are not being adhered to.
Ensure you have up to date knowledge to enable you to deliver a service that meets the needs of the individual customer, whilst complying with legislative requirements.
Making all decisions required in connection with a claim for benefit.
Work with customers in person (within the office environment or at home), in writing/electronic means, or over the telephone to obtain sufficient information and evidence to support a claim for benefit or a change in circumstances that meets the purpose.

To be successful for this Benefits Officer post you will need to have:

Possess (or studying for) Benefits Technician level of the Institute of Rating, Revenues and Valuation or an equivalent qualification
Previous experience of assessing claims for Housing Benefit and Council Tax Benefit / Reduction.
Experience of explaining complex issues to members of the public in a face to face setting.
Educated to GCSE level (or equivalent) with a minimum of Grade C in Maths and English Language, or sufficient experience to undertake financial calculations and write your own letters.
An understanding of the principles of System Thinking.

Start Date-

19/08/2019

Working Hours-

37 hours per week

Monday - Friday

Pay Rate-

£13.11 p/h

121 Jobs is acting as an Employment Business in relation to this vacancy.