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Benefits Officer

  • Location

    Rugby, Warwickshire

  • Sector:


  • Job type:


  • Salary:

    £13.11 - £13.76 per hour

  • Job ref:


  • Published:

    4 months ago

  • Duration:

    3 Months

  • Start date:


  • Expiry date:


We have an exciting opportunity for a Benefits Officer to join our clients offices based in Rugby on a temporary contract basis for 3 months with the possibility of an extension.

As the Benefits Officer, your main duties will include:

  • The Agency Worker will be required to:
  • To work in accordance with Systems Thinking principles.
  • To work in accordance with the principles of the Benefits Team, challenging situations where the principles are not being adhered to.
  • Ensure you have up to date knowledge to enable you to deliver a service that meets the needs of the individual customer, whilst complying with legislative requirements.
  • Making all decisions required in connection with a claim for benefit.
  • Work with customers in person (within the office environment or at home), in writing/electronic means, or over the telephone to obtain sufficient information and evidence to support a claim for benefit or a change in circumstances that meets the purpose.

To be successful for this Benefits Officer post you will need to have:

  • Possess (or studying for) Benefits Technician level of the Institute of Rating, Revenues and Valuation or an equivalent qualification
  • Previous experience of assessing claims for Housing Benefit and Council Tax Benefit / Reduction.
  • Experience of explaining complex issues to members of the public in a face to face setting.
  • Educated to GCSE level (or equivalent) with a minimum of Grade C in Maths and English Language, or sufficient experience to undertake financial calculations and write your own letters.
  • An understanding of the principles of System Thinking.

Start Date-


Working Hours-

37 hours per week

Monday - Friday

Pay Rate-

£13.11 p/h

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