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  • Location

    Bideford, Devon

  • Sector:

    Admin & Clerical

  • Job type:


  • Salary:

    Up to £9.74 per hour

  • Job ref:


  • Published:

    17 days ago

  • Duration:

    1 Month +

  • Start date:


  • Expiry date:


We have an exciting opportunity for an Administrator to join our busy offices based in Bideford on a temporary basis for 1 month with the possibility of an extension. We are looking for someone to start ASAP, working 37 hours per week, at £9.74 p/h.

As the Administrator, your main duties will include:

Customer Service

  • Receive electronic, telephone and written enquiries/complaints from members of the public, councillors, TDC Officers, area offices, other authorities and outside agencies on all aspects of Waste Management. Log complaints on SFC 24 Quality Monitoring Forms.
  • Respond to enquiries/complaints appropriately giving regard to urgency, public safety and procedure.
  • In the absence of the Waste and Recycling Officer deal with minor/medium complaints that are sensitive and/or emotive.
  • Arrange and document requests of service including the collection of household bulky items and household assisted collections.


  • Input waste management vehicle fuel receipts and validate/reconcile against purchasing card statements monthly.
  • Input weighbridge tickets for all TDC vehicles and validate/reconcile against spreadsheet from waste disposal authority monthly.
  • File check and record all driver hour records.


  • Process and raise invoices using the TDC e-financial system and update logs.
  • Process and raise orders using the TDC e-financial system and update logs.
  • Petty cash.


  • Assist the Waste and Recycling Officer with displays on roadshows, promoting the use of green wheelie bins, compost bins, dry recycling receptacles.
  • Update Waste Management web pages.

General Administration

  • Receive, sort and distribute incoming mail and other correspondence.
  • Assist, coordinate and minute taking for the Waste and Recycling Manager.
  • Provide general administrative support, eg photocopying, filing, emailing and faxing as required.
  • Type letters, reports and other documents as required.
  • Operate Microsoft Office software according to requirements, particularly Word, Excel and Outlook.

To be successful for this Administrator post you will need to have:

  • Administering a petty cash system
  • Reconcile financial data, including fuel receipts purchasing card statements
  • Good working knowledge of Excel spreadsheets.
  • Working in an office/clerical environment
  • Experience of dealing with a range of enquiries both on the telephone and face to face
  • Web page design/updating
  • Previous experience of working in the waste and recycling sector

121 Jobs is acting as an Employment Business in relation to this vacancy.