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  • Location

    Warrington, Cheshire

  • Sector:

    Admin & Clerical

  • Job type:


  • Salary:

    £8.21 - £9.00 per hour

  • Job ref:


  • Published:

    4 months ago

  • Duration:

    3 Months

  • Start date:


  • Expiry date:


Our client is seeking an Administrator on an initial 3 Month contract with the possibilitiy of an extension.

Job Purpose:

  • A key member of the Service Delivery Centre, this role is crucial to ensure service users' needs are met within agreed timeframes in accordance with Serco's contractual obligations to UK Visa's & Immigration (UKV&I), in relation to accommodation (and transport) for service users.

Working Hours and Pay Rate:

Monday - Friday, 09:00 - 17:00. At a pay rate of £8.21 Per Hour PAYE.

Main Duties and Responsibilities:

  • Carrying out administration across all SDC Departments
  • Creating and managing data using in-house databases and systems
  • Liaising with landlords, contractors, housing officers and other stakeholders via email and telephone
  • Liaising with other departments across the contract regarding service users, housing, maintenance, transport, compliance and purchasing
  • Scheduling maintenance faults to in-house engineers, external contractors and landlords for completion of work, working towards tight timescales set out by the client
  • Contribute to Management Information and reporting
  • Answering and dealing with day to day email and telephone enquiries
  • Positively contribute to and participate in projects affecting the SDC when required
  • To understand all contract policies and local operating procedures to ensure the property portfolio complies with these standards. Report and escalate where appropriate any failures in policy standards

Skills and Experience:

  • Proven communication skills
  • Scheduling experience
  • Excellent organisational skills with an ability to arrange many tasks and prioritise own workload to meet specific timescales
  • Strong customer focus with the ability to work unsupervised or as part of a small team
  • Excellent knowledge of Microsoft Office
  • Able to demonstrate time management skills
  • Minimum GCSE education

121 Jobs is acting as an Employment Business in relation to this vacancy.