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Administrator

  • Location

    Pollokshields, Glasgow

  • Sector:

    Admin & Clerical

  • Job type:

    Contracts

  • Salary:

    Up to £8.21 per hour

  • Job ref:

    Serco#007_1562333512

  • Published:

    16 days ago

  • Duration:

    6 Months

  • Start date:

    05-07-2019

  • Expiry date:

    04-08-2019

Our client is seeking an Administrator on an initial 6-month contract with the possibility of an extension.

Working Hours: Monday - Friday, full time

Job Purpose:

  • Working cooperatively, as part of a team to provide efficient and effective secretarial and administrative support to directorate teams who may not work from one office;
  • Proactively liaising with colleagues to provide constant and consistent services, streamline practices, provide cross-service cover and help prevent excessive workload peaks.
  • Develop knowledge, skills and expertise in at least one designated service area(s) which will be the main focus of your service delivery

Duties and Responsibilities:

  • Act as the first point of contact for the service, including general enquiries and reception; answer enquiries including some of a complex nature; redirect more complex enquiries appropriately
  • Process and respond promptly to incoming communications (post, telephone, fax, email, face to face), accurate message taking, copying and distributing information as necessary
  • Produce a range of documents including letters/emails and presentations to a good standard by the required deadline
  • Collect, process and input data into the information management/ filing systems and databases (e.g. Framework-I, One, Swift, SAP) ensuring accuracy, confidentiality and security of data and compliance with statutory requirements.
  • Co-ordinate diary management to ensure information is accurate and up to date at all times.
  • Organise and minute meetings for individuals or groups ensuring that appointments are realistically planned with regard to timing and venue; venue, catering and resources are booked appropriately; and preparing materials to support the event
  • Maintain record-keeping systems for recording and monitoring service processes and provide regular summary reports to Operational Staff and Managers to ensure that relevant updates and reviews take place in a timely fashion
  • Develop and maintain up to date information about the service including on the intranet, internet, stationery and internal and external publications
  • Undertake general clerical and administrative tasks to support the service as required (e.g. post processes, photocopying, scanning)

Skills and Experience:

  • A minimum of one-year administrative experience
  • Front line service (visitor/telephone) experience
  • Experience and regular use of Microsoft Office applications and the Internet, including Word, * Excel, Outlook and PowerPoint, to at least an Intermediate level
  • Experience in handling data and statistics
  • Experience of inputting and retrieving data from ICT based record systems
  • Proven ability to work effectively to deadlines
  • Information research and collation using the internet/web-based systems

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