Admin & Clerical
£20 - £24 per hour
about 1 month ago
To be responsible for managing the Council's portfolio of temporary accommodation, liaising with the Accommodation Team Tenancy Officers, Accommodation Providers, other local authorities, central Government bodies and other departments within the Council. Monitoring compliance with Council service standards. Working in high-performance team responsible to 1) Accommodation Team Leader and 2) The Accommodation and Income Manager.
Main Duties and Responsibilities
Collating and managing available temporary accommodation vacancies.
Monitoring supply and suitability of accommodation in accordance with current legislation.
Collating and managing vital statistical information for the Housing Commissioning Team and Council Members to provide a clear picture of the supply of temporary accommodation.
Liaising closely with the Principal Housing Enabling and Private Sector Officer and Procurement Officers concerning the supply of temporary accommodation stock.
Liaising closely with Accommodation Providers to ensure they provide good quality affordable temporary accommodation.
Monitoring compliance, performance and quality information, and other information used to inform reviews of third-party providers.
Managing the caseload of properties required back by Landlords; closely working with the Accommodation Providers, Income Team and Legal Department.
Monitoring Accommodation standards and following up repair issues in the absence of the Property Management Officer.
Holding and contributing to liaison meetings with third party providers.
Closely monitoring void periods.
Liaising with the Out of Hours Service.
To be responsible for the day to day operation of TA supply and associated administrative and monitoring duties.
All staff are expected to carry out their job in compliance with the Councils Constitution. This means being familiar with the policies and procedures relevant to the job and asking for information and advice if you are unsure of the correct course of action. The Council's Constitution is published on the Internet.
In accordance with Tri-Borough working arrangements, your employment will be with the Royal Borough of Kensington and Chelsea. Under the S113 of the Local Government Act 1972 you may be required to act on behalf of one or both of the other two boroughs, the London Borough of Hammersmith and Fulham and Westminster City Council. This may mean that the location of your employment will vary.
The duties and responsibilities outlined in this job profile are indicative of the role; however they are not exhaustive and may be subject to change. In addition, you will be required to undertake other reasonable duties as directed by your manager.
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